Bringing IT All Together With One Integrated Service Desk

SysAid SMART 2023
VIRTUAL CUSTOMER CONFERENCE

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Watch the Recording

Meet the Speakers:

A smiling professional in a light shirt, embodying SysAid's ITSM excellence, stands against a plain white backdrop. - SysAid

Oded Moshe VP Product and Customer strategic initiatives | SysAid

Portrait of a middle-aged man in a dark suit, white shirt, and no tie, smiling against a light gray background.

Fred Donatucc VP of IT | New-Indy Containerboard

Bringing IT all together with One Integrated Service Desk

Fred Donatucci, VP of IT at New-Indy Containerboard, will illuminate the journey of establishing the One-New-Indy program, a remarkable initiative that seamlessly unified all aspects of IT into one integral group dedicated to serving their employees. He will also underscore the pivotal role played by SysAid in making this transformation possible.

Based on this case, Oded Moshe, SysAid’s VP of Product and Customer Strategic Initiatives, will dive into the advantages and capabilities of SysAid, illustrating them through the use of the ITSM performance dashboard.